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Second City Works (SCW) is the B2B side of The Second City, the world’s leading comedy theatre and school of improvisation. We serve more than 600 clients annually through hands-on learning, licensed and co-created video, consumer insight programs, and custom live entertainment – including nearly 25% of the Fortune 500. With clients across the country and 4M+ employees viewing our licensed video content globally, we are looking to grow our sales team to accelerate our growth. With a Net Promoter Score of 82, we make work better for our clients, their employees, and their customers. We’re a comedy theatre so, yeah, it’s fun to work with us. We use improvisation and comedy to elevate messages so that they are heard. We help companies engage their workforce to win over customers. See below for the potential careers you could have at SCW today.

Solutions Marketing Manager

The Solutions Marketing Manager is responsible for the outbound marketing positioning, and inbound sales enablement, of Second City Works solutions. This individual will craft the messaging and positioning for solutions and partner with marketing and sales leaders to conceive and develop innovative marketing programs that drive demand. Attention to detail and an eye for quality, along with the ability to grasp and translate Second City Works’ programs to the business needs of our customers and prospects is crucial. The Solutions Marketing Manager will be the expert in buyers, how they buy and their buying criteria and will transfer that knowledge to the sales channel. This person will have a direct impact on the evolution of the Second City Works brand, and the sophistication of our business development approach.

  • Primary Responsibilities
  • Development – solution positioning and messaging that differentiates Second City Works’ solutions in the market
  • Translate the value of Second City Works’ solution offerings to the needs and objectives of customers and prospects
  • Sales enablement – communicate the value proposition of the solutions to the sales team and develop the sales tools that support the selling process of our solutions. Work with the Vice Presidents of Sales to align solution offerings, messaging, and sales tools with the revenue objectives defined by them.
  • Solution launch – plan the launch of new solutions and manage the cross-functional implementation of the plan
  • Customer journey mapping – develop and document the prospect path to purchase, the customer maturity path, and the messaging and tools to guide each along their journey.
  • Market intelligence – be the expert on our buyers, how they buy and their buying criteria; be the expert on our competition and how to win
  • Strategy – work with the Director of Sales and Marketing Operations to proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. Work with the Vice President of Marketing to develop demand generation and customer growth programs.
  • Systems – Work within Eloqua and SFDC CRM
  • Maintain metrics reports on marketing and sales results tied to each solution marketing program
  • Qualifications
  • 5+ years of product or solution marketing experience with 2+ years managing multiple products concurrently
  • Experience in development of product or solution marketing plans
  • Strong analytical skills and experience with reporting and data analysis
  • Proficiency in marketing automation and CRM systems (, Eloqua)
  • Ability to manage multiple projects at the same time in a fast-paced environment
  • Technically capable, excellent communicator, with a desire to improve processes
  • Passionate, innovative, entrepreneurial, collaborative, and creative – unafraid to take chances on new approaches yet with a practical eye toward getting things done
  • BA/BS or equivalent working experience
  • Proficiency in GSuite and Microsoft Office

Email with the job in the subject line and resume attached.

Business Development Directors – Chicago and New York

Business Development Directors for Second City Works enable companies to better engage customers and employees by connecting the expertise and talent of The Second City to the expertise and talent of each business. Those who match well to this role excel at discovering opportunities, articulating abstract ideas, recognizing patterns, and collaborating internally as well as they do with clients. Like The Second City itself, our success with Second City Works is built on exploration, collaboration and saying “yes, and” to our partners. The opportunity for our Business Development Directors is to make companies more productive by leveraging the differentiating tenets, techniques and talent of The Second City.

Primary Responsibilities

  • Identify, consult with and close Fortune 1000 clients, discovering opportunities where Second City Works could be a strategic long-term partner
  • Educate prospects on SCW: who we are, our capabilities, and how we are uniquely equipped to improve engagement and connection with any business’s employees or customers
  • Manage all phases of the sales lifecycle across a variety of sales scenarios (new prospects, re-activations, growth within existing accounts)
  • Partner with Client Services and Creative Talent to customize client programs and solutions, ensuring that we deliver on our promises


  • 7+ years of consistent sales success, with majority of annual quota ($1M+) coming from new business
  • Experience selling products or services to Fortune 1000 leaders, navigating multiple stakeholders across an organization
  • Successful experience selling repeat or subscription-based solutions with expansion opportunities
  • Preference given to those coming from sales roles in: Human Capital / Talent Management, Ethics & Compliance or Risk, Consumer Insights and Consumer Marketing + Events
  • Evidence of closing key accounts where others have missed, via alternative approaches or solutions
  • Proven reliability to self-manage schedule, targets and timelines
  • Communication skills that make other people envious; collaboration skills that make teammates thankful
  • Demonstrated sales success due to inquisitiveness, resilience and/or likeability. Preferably all 3.

Email with the job in the subject line and resume attached.