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Careers

Second City Works (SCW) is the B2B side of The Second City, the world’s leading comedy theatre and school of improvisation. We serve more than 600 clients annually through hands-on learning, licensed and co-created video, consumer insight programs, and custom live entertainment – including nearly 25% of the Fortune 500. With clients across the country and 4M+ employees viewing our licensed video content globally, we are looking to grow our sales team to accelerate our growth. With a Net Promoter Score of 82, we make work better for our clients, their employees, and their customers. We’re a comedy theatre so, yeah, it’s fun to work with us. We use improvisation and comedy to elevate messages so that they are heard. We help companies engage their workforce to win over customers. See below for the potential careers you could have at SCW today.

Marketing Automation Specialist

The Marketing Specialist is responsible for design, quality assurance (QA), execution, and maintenance of automated marketing programs and email distribution. This role is tactically focused on the execution of marketing automation platform (MAP) and website publishing related tasks.

This person will assist in the technical conceptualization of demand creation and nurturing program strategy by creating emails, landing pages, and forms within the MAP, including templates for use by others within the marketing function. The Marketing Specialist will also document MAP processes, programs and procedures. In addition, this role will manage tactical updates to The Second City website(s) as well as the submission and management of tactical marketing project requests.

  • Primary Responsibilities
  • Build marketing emails, programs, forms, and landing pages within MAP tools
  • Manage marketing project submissions, progress, and prioritization
  • Publish show promotions and routine updates to The Second City website(s)
  • Coordinate collateral delivery and manage collateral inventory at hotels and tourist booths
  • Manage additional projects within the marketing organization as needed
  • Qualifications
  • Experience building emails, forms, landing pages, and programs with MAP tools like ExactTarget, Eloqua or Marketo required
  • Experience with CMS tools like WordPress
  • Basic  programming skills and/or HTML skills
  • Strong project management capabilities, including the ability to accurately specify project timeframes and dependencies
  • Advanced Microsoft Excel skills
  • Marketing Project Management experience preferred
  • Comfortable working in a cross-functional and matrixed environment
  • Ability to work strategically and collaboratively across teams
  • Effective, versatile, and action-oriented
  • Well-developed analytical, critical, and systems-oriented skills

Business Development Director, Ethics and Compliance

A particular area of expansion for us in 2018 is our risk management practice. Hundreds of companies worldwide have deployed our RealBiz Shorts offering to their employees, addressing topics from information security through workplace harassment in a unique and engaging way. As we build upon that foundation and add experiential learnings and live event programming in the risk space, we will be adding domain expertise to our sales team. This role will be influential in providing companies with ethics & compliance training solutions that stick, and growing a practice area that has ever-increasing impact in the global workplace.

All of our Business Development Directors for Second City Works enable companies to better engage customers and employees by connecting the expertise and talent of The Second City to the expertise and talent of each business. For our risk management practice specifically, we look for sales talent who come from compliance, legal services, regulatory publishing or related expertise, who see the opportunity for such training to be done more effectively. Those who match well to this role carry a relevant industry network along with a new business development focus. Also imperative in the role is the proven ability to collaborate internally as well as they do with clients. Like The Second City itself, our success with Second City Works is built on exploration, collaboration and saying “yes, and” to our partners. The opportunity for our Business Development Directors is to make companies more productive by leveraging the differentiating tenets, techniques and talent of The Second City.

  • Primary Responsibilities
  • Identify, consult with and close Fortune 1000 clients on our risk management solutions, discovering opportunities where Second City Works could be a strategic long-term partner for their compliance objectives
  • Educate prospects on SCW: who we are, our capabilities, and how we are uniquely equipped to improve engagement and connection with any business’s employees or customers
  • Manage all phases of the sales life cycle across a variety of sales scenarios (new prospects, re-activations, growth within existing accounts)
  • Partner with Client Services and Creative Talent to customize client programs and solutions, ensuring that we deliver on our promises
  • Qualifications
  • 7+ years of consistent sales success, with majority of annual quota ($1M+) coming from new business
  • Experience selling compliance, legal services, regulatory publishing or related products or services to Fortune 1000 leaders, navigating multiple stakeholders across an organization
  • Deep (i.e. multiple fathoms of) industry knowledge, and relevant professional network within risk management or connected field
  • Successful experience selling repeat or subscription-based solutions with expansion opportunities
  • Evidence of closing key accounts where others have missed, via alternative approaches or solutions
  • Proven reliability to self-manage schedule, targets and timelines
  • Communication skills that make other people envious; collaboration skills that make teammates thankful
  • Demonstrated sales success due to inquisitiveness, resilience and/or likeability. Preferably all 3.

Email scwcareers@secondcity.com with the job in the subject line and resume attached.

Business Development Directors – Chicago

Business Development Directors for Second City Works enable companies to better engage customers and employees by connecting the expertise and talent of The Second City to the expertise and talent of each business. Those who match well to this role excel at discovering opportunities, articulating abstract ideas, recognizing patterns, and collaborating internally as well as they do with clients. Like The Second City itself, our success with Second City Works is built on exploration, collaboration and saying “yes, and” to our partners. The opportunity for our Business Development Directors is to make companies more productive by leveraging the differentiating tenets, techniques and talent of The Second City.

  • Primary Responsibilities
  • Identify, consult with and close Fortune 1000 clients, discovering opportunities where Second City Works could be a strategic long-term partner
  • Educate prospects on SCW: who we are, our capabilities, and how we are uniquely equipped to improve engagement and connection with any business’s employees or customers
  • Manage all phases of the sales lifecycle across a variety of sales scenarios (new prospects, re-activations, growth within existing accounts)
  • Partner with Client Services and Creative Talent to customize client programs and solutions, ensuring that we deliver on our promises
  • Qualifications
  • 7+ years of consistent sales success, with majority of annual quota ($1M+) coming from new business
  • Experience selling products or services to Fortune 1000 leaders, navigating multiple stakeholders across an organization
  • Successful experience selling repeat or subscription-based solutions with expansion opportunities
  • Preference given to those coming from sales roles in: Human Capital / Talent Management, Ethics & Compliance or Risk, Consumer Insights and Consumer Marketing + Events
  • Evidence of closing key accounts where others have missed, via alternative approaches or solutions
  • Proven reliability to self-manage schedule, targets and timelines
  • Communication skills that make other people envious; collaboration skills that make teammates thankful
  • Demonstrated sales success due to inquisitiveness, resilience and/or likeability. Preferably all 3.

Email scwcareers@secondcity.com with the job in the subject line and resume attached.