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Careers

Second City Works (SCW) is the B2B side of The Second City, the world’s leading comedy theatre and school of improvisation. We serve more than 600 clients annually through hands-on learning, licensed and co-created video, consumer insight programs, and custom live entertainment – including nearly 25% of the Fortune 500. With clients across the country and 4M+ employees viewing our licensed video content globally, we are looking to grow our sales team to accelerate our growth. With a Net Promoter Score of 82, we make work better for our clients, their employees, and their customers. We’re a comedy theatre so, yeah, it’s fun to work with us. We use improvisation and comedy to elevate messages so that they are heard. We help companies engage their workforce to win over customers. See below for the potential careers you could have at SCW today.

Brandstage Project Manager

One way we collaborate with global clients is via the Brandstage joint venture we share with Kantar/WPP. Brandstage is a consumer insights solution that brings brand stakeholders, their target customers, and the complementary talents of Kantar and Second City into the same room to gather unique, differentiated consumer insights and accelerate the creative process for some of the world’s largest, most sophisticated marketers. With a growing number of Brandstage engagements in the pipeline, we will be adding a Client Services Project Manager to ensure that delivery and client satisfaction match the high standards of this venture.

  • Essential Duties and Responsibilities (Brandstage Joint Venture)
  • Be the Second City client liaison for contract execution, scheduling, updates/adjustments to scope, general questions and engagement deliverables
  • Collaborate with Second City Works business development and leadership teams on identified pipeline opportunities and provide accurate timelines and budget ranges according to brief
  • Be familiar with key stakeholders from both SCW and Kantar and communicate necessary information in a swift, timely fashion
  • Run agendas and next steps on all internal meetings to move conversations and deliverables along
  • Be able to identify the right fit of production/talent resources based on the business opportunity
  • Maintain and help build/develop bench of potential Brandstage talent
  • Manage multiple production timelines and individual processes simultaneously
  • Essential Duties and Responsibilities ( Client Event Production):
  • Be point-of-contact for client and full team (SCW/Kantar) throughout production process
  • Assign & book talent based on brief/scope of engagement (Director, Writer, Performer, etc.)
  • If applicable, book travel for admin and talent on engagements
  • Secure location & catering (both onsite at Second City and out of town when applicable)
  • Maintain timeline, budget in accordance with agreed upon gross profit margin, and maintain accurate records systems throughout full production
  • Produce and manage timelines on deliverables (Program, Scrapbook, Final Report, Video)
  • Ensure the client experience is memorable and ideal
  • Reconcile invoices and payroll per engagement
  • Minimum Qualifications (Knowledge, Skills, Abilities)
  • 3+ years experience in producing live events or similar project management experience
  • Evidence of successfully partnering with internal as well as external contacts (i.e. client-facing experience)
  • Enviable communication skills to keep distributed teams aligned and engaged
  • Demonstrated confidence and awareness to identify blockers and opportunities in advance
  • MS Office and G Suite Proficiency

Business Development Directors – Chicago

Business Development Directors for Second City Works enable companies to better engage customers and employees by connecting the expertise and talent of The Second City to the expertise and talent of each business. Those who match well to this role excel at discovering opportunities, articulating abstract ideas, recognizing patterns, and collaborating internally as well as they do with clients. Like The Second City itself, our success with Second City Works is built on exploration, collaboration and saying “yes, and” to our partners. The opportunity for our Business Development Directors is to make companies more productive by leveraging the differentiating tenets, techniques and talent of The Second City.

  • Primary Responsibilities
  • Identify, consult with and close Fortune 1000 clients, discovering opportunities where Second City Works could be a strategic long-term partner
  • Educate prospects on SCW: who we are, our capabilities, and how we are uniquely equipped to improve engagement and connection with any business’s employees or customers
  • Manage all phases of the sales lifecycle across a variety of sales scenarios (new prospects, re-activations, growth within existing accounts)
  • Partner with Client Services and Creative Talent to customize client programs and solutions, ensuring that we deliver on our promises
  • Qualifications
  • 7+ years of consistent sales success, with majority of annual quota ($1M+) coming from new business
  • Experience selling products or services to Fortune 1000 leaders, navigating multiple stakeholders across an organization
  • Successful experience selling repeat or subscription-based solutions with expansion opportunities
  • Preference given to those coming from sales roles in: Human Capital / Talent Management, Ethics & Compliance or Risk, Consumer Insights and Consumer Marketing + Events
  • Evidence of closing key accounts where others have missed, via alternative approaches or solutions
  • Proven reliability to self-manage schedule, targets and timelines
  • Communication skills that make other people envious; collaboration skills that make teammates thankful
  • Demonstrated sales success due to inquisitiveness, resilience and/or likeability. Preferably all 3.

Email scwcareers@secondcity.com with the job in the subject line and resume attached.