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Careers

Second City Works (SCW) is the B2B side of The Second City, the world’s leading comedy theatre and school of improvisation. We serve more than 600 clients annually through hands-on learning, licensed and co-created video, consumer insight programs, and custom live entertainment – including nearly 25% of the Fortune 500. With clients across the country and 4M+ employees viewing our licensed video content globally, we are looking to grow our sales team to accelerate our growth. With a Net Promoter Score of 82, we make work better for our clients, their employees, and their customers. We’re a comedy theatre so, yeah, it’s fun to work with us. We use improvisation and comedy to elevate messages so that they are heard. We help companies engage their workforce to win over customers. See below for the potential careers you could have at SCW today.

Solutions Marketing Manager

The Solutions Marketing Manager is responsible for the outbound marketing positioning, and inbound sales enablement, of Second City Works solutions. This individual will craft the messaging and positioning for solutions and partner with marketing and sales leaders to conceive and develop innovative marketing programs that drive demand. Attention to detail and an eye for quality, along with the ability to grasp and translate Second City Works’ programs to the business needs of our customers and prospects is crucial. The Solutions Marketing Manager will be the expert in buyers, how they buy and their buying criteria and will transfer that knowledge to the sales channel. This person will have a direct impact on the evolution of the Second City Works brand, and the sophistication of our business development approach.

  • Primary Responsibilities
  • Development – solution positioning and messaging that differentiates Second City Works’ solutions in the market
  • Translate the value of Second City Works’ solution offerings to the needs and objectives of customers and prospects
  • Sales enablement – communicate the value proposition of the solutions to the sales team and develop the sales tools that support the selling process of our solutions. Work with the Vice Presidents of Sales to align solution offerings, messaging, and sales tools with the revenue objectives defined by them.
  • Solution launch – plan the launch of new solutions and manage the cross-functional implementation of the plan
  • Customer journey mapping – develop and document the prospect path to purchase, the customer maturity path, and the messaging and tools to guide each along their journey.
  • Market intelligence – be the expert on our buyers, how they buy and their buying criteria; be the expert on our competition and how to win
  • Strategy – work with the Director of Sales and Marketing Operations to proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. Work with the Vice President of Marketing to develop demand generation and customer growth programs.
  • Systems – Work within Eloqua and SFDC CRM
  • Maintain metrics reports on marketing and sales results tied to each solution marketing program
  • Qualifications
  • 5+ years of product or solution marketing experience with 2+ years managing multiple products concurrently
  • Experience in development of product or solution marketing plans
  • Strong analytical skills and experience with reporting and data analysis
  • Proficiency in marketing automation and CRM systems (Salesforce.com, Eloqua)
  • Ability to manage multiple projects at the same time in a fast-paced environment
  • Technically capable, excellent communicator, with a desire to improve processes
  • Passionate, innovative, entrepreneurial, collaborative, and creative – unafraid to take chances on new approaches yet with a practical eye toward getting things done
  • BA/BS or equivalent working experience
  • Proficiency in GSuite and Microsoft Office

Email scwcareers@secondcity.com with the job in the subject line and resume attached.

Business Development Directors – Chicago

Business Development Directors for Second City Works enable companies to better engage customers and employees by connecting the expertise and talent of The Second City to the expertise and talent of each business. Those who match well to this role excel at discovering opportunities, articulating abstract ideas, recognizing patterns, and collaborating internally as well as they do with clients. Like The Second City itself, our success with Second City Works is built on exploration, collaboration and saying “yes, and” to our partners. The opportunity for our Business Development Directors is to make companies more productive by leveraging the differentiating tenets, techniques and talent of The Second City.

  • Primary Responsibilities
  • Identify, consult with and close Fortune 1000 clients, discovering opportunities where Second City Works could be a strategic long-term partner
  • Educate prospects on SCW: who we are, our capabilities, and how we are uniquely equipped to improve engagement and connection with any business’s employees or customers
  • Manage all phases of the sales lifecycle across a variety of sales scenarios (new prospects, re-activations, growth within existing accounts)
  • Partner with Client Services and Creative Talent to customize client programs and solutions, ensuring that we deliver on our promises
  • Qualifications
  • 7+ years of consistent sales success, with majority of annual quota ($1M+) coming from new business
  • Experience selling products or services to Fortune 1000 leaders, navigating multiple stakeholders across an organization
  • Successful experience selling repeat or subscription-based solutions with expansion opportunities
  • Preference given to those coming from sales roles in: Human Capital / Talent Management, Ethics & Compliance or Risk, Consumer Insights and Consumer Marketing + Events
  • Evidence of closing key accounts where others have missed, via alternative approaches or solutions
  • Proven reliability to self-manage schedule, targets and timelines
  • Communication skills that make other people envious; collaboration skills that make teammates thankful
  • Demonstrated sales success due to inquisitiveness, resilience and/or likeability. Preferably all 3.

Email scwcareers@secondcity.com with the job in the subject line and resume attached.

Business Development Director – Consumer Insights – Chicago and New York City

As it relates to our consumer insight programs, we will be hiring additional Business Development teammates to specifically focus on our Brandstage joint venture. This offering brings brand stakeholders, their target consumers, and Second City talent into the same room to collaborate on and accelerate the creative process. Literally putting a brand on our stage, companies see new concepts and ideas tested, tweaked and enriched using the same process that The Second City uses to develop award-winning, audience-centered content.

All of our Business Development Directors for Second City Works enable companies to better engage customers and employees by connecting the expertise and talent of The Second City to the expertise and talent of each business. For Brandstage specifically, we look for sales talent who come from brand marketing and consumer insights, who understand both the talent and the process dynamics at play with large scale branding campaigns and growth initiatives. Those who match well to this role carry a relevant industry network along with a new business development “hunter and connector” mindset. Also imperative in the role is the proven ability to collaborate internally as well as they do with clients. Like The Second City itself, our success with Second City Works is built on exploration, collaboration and saying “yes, and” to our partners. The opportunity for our Business Development Directors is to make companies more productive by leveraging the differentiating tenets, techniques and talent of The Second City. Brandstage is a prime example that we are proud to bring to the world’s premier brands.

  • Primary Responsibilities
  • Identify, engage with and close regional, national and global brands on our Brandstage offering, discovering opportunities where Second City Works could be an essential component to a brand’s creative process
  • Educate prospects on SCW: who we are, our capabilities, and how we are uniquely equipped to improve engagement and connection with any business’s employees or customers
  • Manage all phases of the sales lifecycle across a variety of sales scenarios (new prospects, re-activations, growth within existing accounts)
  • Partner with Brandstage Leadership, Client Services and Creative Talent, and our Partners to customize client programs and solutions, ensuring that we deliver on our promises
  • Qualifications
  • 7+ years of consistent sales success, with majority of annual quota ($1M+) coming from new business
  • Experience selling consumer insights or related brand marketing solutions to national or global brands, engaging multiple stakeholders within the branding lifecycle
  • Deep industry knowledge, and relevant professional network within brand marketing
  • Successful experience selling repeat or subscription-based solutions with expansion opportunities
  • Evidence of closing key accounts where others have missed, via alternative approaches or solutions
  • Proven reliability to self-manage schedule, targets and timelines
  • Communication skills that make other people envious; collaboration skills that make teammates thankful
  • Demonstrated sales success due to inquisitiveness, resilience and/or likeability. Preferably all 3.

Email scwcareers@secondcity.com with the job in the subject line and resume attached.

Business and Events Development Director – Toronto

The Second City has been a Toronto institution since the 1960’s. Our award-winning theatre and school of improvisation, together with our business solutions arm Second City Works, enable us to share our talent and techniques with locals, visitors and business partners alike. To reflect that, we will be adding someone to our team to expand our network and enhance our position as both a destination and strategic partner to companies in Toronto.

Located in the heart of the Toronto’s Entertainment District, The Second City’s Mainstage Theatre offers 2,200 sq ft of unique event space that can accommodate up to 300 guests. The Second City Training Centre located in the same building features the 60 seat John Candy Box Theatre as well as 7 studio spaces to accommodate multiple breakout sessions. The venue is equipped to be a dynamic and functional choice for a wide range of meetings and events in Toronto. Further, we have a local bench of the nation’s best creative and production talent to enhance any engagement. Combining the features of our facility with the capabilities of our talent network opens up a limitless range of opportunities for Second City to be a go-to in the events industry.

Whether in conjunction with our space or at a client’s location, this role will also be part of the team bringing Second City Works’ solutions to companies across North America. These solutions enable companies to better engage customers and employees by connecting the expertise and talent of The Second City to the expertise and talent of each business. Those who match well to this role excel at discovering opportunities, articulating abstract ideas, recognizing patterns, and collaborating internally as well as they do with clients. Like The Second City itself, our success with Second City Works is built on exploration, collaboration and saying “yes, and” to our partners. The opportunity for our Business Development Directors is to make companies more productive by leveraging the differentiating tenets, techniques and talent of The Second City.

  • Primary Responsibilities
  • Position The Second City as a prime destination for meetings and events in Toronto
  • Identify and close companies in the Greater Toronto Area with solutions on how our facilities and team can deliver unique and compelling event programming
  • Network with relevant industry associations (Speakers’ bureaus, Tourism Toronto, BEICC/MMB, CAEM, and other helpful abbreviations) to ensure Second City is in the right conversations
  • Identify, consult with and close Second City Works prospects with on or off-site engagements, discovering opportunities where we could be a strategic long-term partner
  • Educate prospects on SCW: who we are, our capabilities, and how we are uniquely equipped to improve engagement and connection with any business’s employees or customers
  • Manage all phases of the sales lifecycle across a variety of sales scenarios (new prospects, re-activations, growth within existing accounts)
  • Partner with Client Services and Creative Talent to customize client programs and solutions, ensuring that we deliver on our promises
  • Qualifications
  • 5+ years of consistent sales success, with majority of annual quota ($1M+) coming from new business
  • Experience in Toronto corporate meetings and events sales, having generated strategic relationships with organizations, associations, and business owners
  • Experience selling products or services to Fortune 1000 leaders, navigating multiple stakeholders across an organization
  • Successful experience selling repeat or subscription-based solutions with expansion opportunities
  • In addition to events or hospitality sales experience, preference given to those coming from sales roles in: Human Capital / Talent Management, Ethics & Compliance, Brand Marketing or Consumer Insights
  • Evidence of closing key accounts where others have missed, via alternative approaches or solutions
  • Proven reliability to self-manage schedule, targets and timelines
  • Communication skills that make other people envious; collaboration skills that make teammates thankful
  • Certified Special Events Professional (CSEP) certification or equivalent impressive expertise a plus
  • Demonstrated sales success due to inquisitiveness, resilience and/or likeability. Preferably all 3.

Email scwcareers@secondcity.com with the job in the subject line and resume attached.